Volunteer Engagement Associate

Start Date:As Soon As Possible (flexible)
Language(s):English
Location:Remote (USA or Canada)

The Volunteer Engagement Associate (VEA) position is an international role responsible for executing organizational goals focused on organizational growth, year round volunteer engagement, and chapter retention. Working closely with the  Volunteer Engagement and Marketing teams, the Volunteer Engagement Associate focuses on campus and Chapter support, leadership development, year round engagement and Chapter retention. VEAs facilitate monthly leadership committee meetings with our Campus Chairpersons, plan virtual Student Leadership Conferences, work with leaders who want to start a new Chapter, and lead the planning of annual Global Leadership Institutes.

 

Responsibilities include but not limited to:

Lead Generation, Lead Management & Chapter Creation

  • Creatively generate new lead opportunities internally and externally by attending external conferences, distributing marketing materials, and capitalizing on internal opportunities (brigades, student leadership conferences, Campus Chairperson program, Leadership Institutes). 
  • Pursue all leads that come in through websites, staff referrals, social media, and referrals from other Global Brigades leaders into new chapters
  • Nurture and convert inbound leads into chapters and begin the planning processes of their brigade, to help meet organization-wide growth goals
  • Maintain organized and accurate lead conversion information and activity reports in Hubspot CRM 
  • Provide engaging and articulate information about Global Brigades’ value proposition to potential leaders and provide customized support as they navigate the Chapter creation process
  • Demonstrate ability to interact professionally with potential volunteers via phone, email, telephone conferencing, webinars and in-person, to discover their unique needs and develop a positive relationship

Leadership Development Program (Campus Chairperson Program)

  • Empower and support Campus Chairpersons to represent their campus, unite and empower their chapters, and grow the GB movement by providing mentorship and guidance as needed 
  • Facilitate monthly Campus Chairperson committee meetings (~5 committees per VEA) which aim to foster a support network and provide guidance with common chapter challenges (including recruitment, fundraising, pre-brigade preparation, conflict management, university relations, etc.) 
  • Grow the Campus Chairperson program by identifying new Campus Chairpersons through various recruitment initiatives and cross-team collaboration
  • Maintain the Campus Chairperson base year to year by facilitating strong leadership transitions and executing various retention initiatives

Engagement Events

  • Recruit, identify and support Student Leadership Conference hosts through Campus Chairperson committee calls
  • Lead coordination of conferences in conjunction with Campus Chairpersons by creating conference web pages, coordinating recruitment efforts, curating itineraries, and ensuring logistics are executed
  • Attend SLCs to present and facilitate conference activities, speak passionately about the organization, and foster meaningful connections with leaders/volunteers
  • Facilitate the acceptance and on-boarding of Leadership Institute participants
  • Create objectives and itinerary (and attend Virtual Institutes to facilitate activities as needed)
  • Support Leadership Institute preparations to successfully execute Virtual Leadership Institute

Chapter Retention Tracking

  • For assigned groups and contacts, manage retention for chapter database and maintain current chapter statuses
  • Support Program Associates in tracking brigade retention, ongoing engagement and ensuring all chapters are actively brigade planning each year
  • Manage the chapter list and associate workflows tasks and sequences for groups that have become inactive, perpetuating interest and engagement with Global Brigades.
  • Collect data (through HS) on the number of retained Chapters per entity and work with Manager to report monthly.

Marketing Support

  • Create content for social media and blog posts that highlight the volunteer movement on campus
  • Develop marketing content and materials for all volunteer engagement initiatives (SLCs, GB Week, Leadership Institutes, etc.) for distribution by marketing team

 

Required Skills & Abilities:
  • Bachelor’s degree or educational equivalency required 
  • Previous leadership experience as GB or Squads staff and/or Campus Chairperson strongly preferred
  • Organized, with an ability to identify new projects and prioritize time-sensitive assignments
  • Must have strong public speaking abilities and confidence with engaging at events 
  • Able to adhere to the organization’s virtual work environment policies and maintain regular, consistent working hours (Monday-Friday, in the window of ~8am-6pm local time)
  • Flexible and able to accommodate a busy travel schedule 
  • Strong communication skills; able to work in a virtual environment and adhere to virtual work policies
  • Competencies should include creativity, critical evaluation, customer service, teamwork, and ethical practices

 

Required Skills & Abilities:
  • Staff member is based in USA or Canada
  • Monthly Salary
  • Receives work computer (Chromebook) and cell phone subsidy
  • Emergency Travel Insurance provided 
  • Eligible for health insurance subsidy up to $150/month (restrictions apply)
  • Frequent travel to campuses, conferences, and in-country engagements is expected- travel budget provided

Application Details:

To apply please fill out the form below, including a PDF version of your most up to date resume and create a 1-2 minute video cover letter outlining your experience, interest in Global Brigades, and what you can bring to the team (Include the link to share via YouTube, Google Drive, Dropbox, etc. on the form)


Global Brigades is committed to equity and inclusion across our programs, volunteers and staff. Global Brigades does not discriminate on the basis of race, color, religion, gender or gender expression, disability, sexual orientation in any of our operations.