Program Associate

Start Date: July 2019
Language(s): English and Spanish
Location: Tegucigalpa, Honduras or Panama City, Panama

The Program Associate (PA) role is an unique entry level experience and opportunity to get involved with an international development organization. PAs play an important piece as an on-the-ground team member abroad working as a link between volunteers and local programming and operations teams. After a successful completion of 12 months in the Program Associate role and home-stay immersion to get adjusted to life abroad, team members are eligible for additional opportunities within the organization that may support further volunteer growth, engagement, or monitoring and evaluation efforts.

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Job Overview:

The PROGRAM ASSOCIATE (PA) is responsible for the successful preparation of brigade groups in Ghana, Honduras, and Panama. This role is designed to work as the link between volunteers and the in-country teams. The PA role description tasks can be classified under two main categories: Brigade Preparation and Program Development.

Brigade Preparation

PAs take volunteers through the Brigade Planning Timeline, and provide necessary information to the in-country logistics teams to support the work in GB partner communities. This requires constant communication between all parties and updating internal supporting documentation.

Program Development

PAs are also responsible for working alongside local staff members to help ensure an optimal volunteer experience. To do this, each PA is assigned an area of emphasis to “champion”. This can be a specific program such as medical, or a supplemental content area such as education. The PA supports content creation for volunteer preparation and communicates programmatic changes.

The PA reports directly to their respective Program Associate Manager

Daily Tasks and Expectations (include but not limited to):

Brigade Preparation

  • Facilitate the brigade planning process and timeline for assigned brigade groups through email communication, calls with Google Hangouts, and being a general resource to volunteers
  • Support Chapter leaders in the brigade planning process including: Fundraising, Recruitment, Flight Booking, Logistics, and Preparation  (Rosters, Education and pre-departure information)
  • Prepare and host informational calls and virtual presentations throughout each individual group brigade planning timeline
  • Monitor and manage all brigade fundraising initiatives using the Global Brigades MyBrigades system, working closely with the Accounting team, as needed
  • Educate and prepare volunteers for brigade experience
  • Prepare and host pre-departure webinars
  • Routinely communicate with leaders, volunteers, parents,  faculty through email, phone, and video calling
  • Content development (Marketing Materials, Arrival Packets, Educational Charla Packets, etc.)
  • Visit all assigned groups in-country to facilitate a PA talk, receive feedback, discuss future leadership, and fundraising follow-up
  • Support emergency response involving sick/injured volunteers alongside qualified local staff
  • Support Chapter leaders in the post-brigade planning process including: Leadership Succession Planning, Year-Round Chapter Engagement, and Discussing Next Brigade
  • Collaborate with Chapter Advisors, Volunteer Engagement Associates,  and in-country teams to plan, prepare, and coordinate yearly leadership institutes for incoming volunteer participants

Program Development

  • Support in-country program teams in program preparation, growth, and development as needed
  • Support Monitoring and Evaluation Associate in providing community and volunteer data and summaries from brigade visits
  • Support Marketing Manager in social media submissions (i.e. photos, brigade stories, etc)
  • Assist in training local brigade staff for preparation and on-brigade expectations (i.e. coordinator trainings, all-hands meetings)
  • Attend weekly team meetings to hear updates and collaborate on new initiatives
  • Other duties as assigned

Qualifications:

  • Bachelor’s Degree with minimum 3.0 GPA or educational equivalent
  • Strong passion and ability to communicate Global Brigades’ holistic model
  • Spanish language skills preferred (conversational level or higher required for some home-stay accommodations)

 

Required Skills and Abilities:

  • Ability to present and disseminate information in a clear, concise, and educational way both written and orally
  • Strong public speaking skills in front of an audience (up to 100 individuals)
  • Strong English language skills, both written and oral
  • Ability to match the  Global Brigades voice, message, and branding guidelines
  • Demonstrate empathy and advocacy
  • Able to spend extended periods of time seated while traveling to/from communities and lodging facilities, and participating on brigade in rural partner communities


Compensation & Logistics:

  • Staff member lives in program country and works in program office under local office expectations and hours
  • Associates are provided home-stay or shared housing accommodation
  • Receives work computer (Chromebook) and cell phone
  • Emergency Travel Insurance provided
  • Eligible for health insurance subsidy up to $150/month (restrictions apply)
  • Flight to/from program country provided at beginning/end of contract
  • Reimbursements provided for Spanish lessons

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