The PROGRAM ASSOCIATE (PA) is responsible for the successful preparation of brigade groups in Ghana, Honduras, and Panama. This role is designed to work as the link between volunteers and the in-country teams. The PA role description tasks can be classified under two main categories: Brigade Preparation and Program Development.
PAs take volunteers through the Brigade Planning Timeline, and provide necessary information to the in-country logistics teams to support the work in GB partner communities. This requires constant communication between all parties and updating internal supporting documentation.
PAs are also responsible for working alongside local staff members to help ensure an optimal volunteer experience. To do this, each PA is assigned an area of emphasis to “champion”. This can be a specific program such as medical, or a supplemental content area such as education. The PA supports content creation for volunteer preparation and communicates programmatic changes.
The PA reports directly to the Program Associate Manager
Daily Tasks and Expectations (include but not limited to):
- Facilitate the brigade planning process and timeline for assigned brigade groups through email communication, calls with Google Hangouts, and being a general resource to volunteers
- Support Chapter leaders in the brigade planning process including: Fundraising, Recruitment, Flight Booking, Logistics, and Preparation (Rosters, Education and pre-departure information)
- Prepare and host informational calls and virtual presentations throughout each individual group brigade planning timeline
- Monitor and manage all brigade fundraising initiatives using the Global Brigades MyBrigades system, working closely with the Accounting team, as needed
- Educate and prepare volunteers for brigade experience
- Prepare and host pre-departure webinars
- Routinely communicate with leaders, volunteers, parents, faculty through email, phone, and video calling
- Content development (Marketing Materials, Arrival Packets, Educational Charla Packets, etc.)
- Visit all assigned groups in-country to facilitate a PA talk, receive feedback, discuss future leadership, and fundraising follow-up
- Support emergency response involving sick/injured volunteers alongside qualified local staff
- Support Chapter leaders in the post-brigade planning process including: Leadership Succession Planning, Year-Round Chapter Engagement, and Discussing Next Brigade
- Collaborate with Chapter Advisors, Volunteer Engagement Associates, and in-country teams to plan, prepare, and coordinate yearly leadership institutes for incoming volunteer participants
- Support in-country program teams in program preparation, growth, and development
- Support Monitoring and Evaluation Associate in providing community and volunteer data and summaries from brigade visits
- Support Marketing Manager in social media submissions (i.e. photos, brigade stories, etc)
- Assist in training local brigade staff for preparation and on-brigade expectations (i.e. coordinator trainings, all-hands meetings)
- Attend weekly team meetings to hear updates and collaborate on new initiatives
- Other duties as assigned
- Bachelor’s Degree with minimum 3.0 GPA or educational equivalent
- Strong passion and ability to communicate Global Brigades’ holistic model
- Spanish language skills preferred, but not required
Required Skills and Abilities:
- Ability to present and disseminate information in a clear, concise, and educatory way.
- Strong English language skills, both written and oral
- Ability to match the Global Brigades voice, message, and branding guidelines
- Demonstrate empathy and advocacy
- Able to spend extended periods of time seated while traveling to/from communities and lodging facilities, and participating on brigade in rural partner communities
Compensation & Logistics:
- Staff member lives in program country and works in program office
- Associates either cover own housing (Honduras) or are provided home-stay lodging accommodations (Panama City)
- Receives work computer (Chromebook) and cell phone
- Emergency Travel Insurance provided
- Eligible for health insurance subsidy up to $150/month (restrictions apply)
- Flight to/from program country provided at beginning/end of contract
- Reimbursements provided for Spanish lessons
Please direct any questions about this position to Daniel Klingelhoets, People Operations Manager, at firstname.lastname@example.org.