Program Associate - Panama

Start Date: July 2020
Language(s): English and Spanish
Location: Panama City, Panama

The Program Associate (PA) role is a unique entry level experience and opportunity to get involved with an international development organization in our Panama Office. PAs play an important piece as an on-the-ground team member working as a link between engaging volunteers and local programming and operations teams.


All applicants must be eligible to work in Panama and present the required documents for authorization to work when requested. 

Job Overview:

The PROGRAM ASSOCIATE (PA) is responsible for the successful preparation of brigade groups in Panama. This role is designed to work as the link between volunteers and the in-country team. PAs are based in the Panama City, Panama. The PA role description tasks can be classified under two main categories: Brigade Preparation and Program Development.

Brigade Preparation

PAs take volunteers through the Brigade Planning Timeline, and provide necessary information to the in-country logistics teams to support the work in GB partner communities. This requires constant communication between all parties and updating internal supporting documentation.

Program Development

PAs are also responsible for working alongside local staff members to help ensure an optimal volunteer experience. To do this, each PA is assigned an area of emphasis to “champion”. This can be a specific program such as medical, or a supplemental content area such as education. The PA supports content creation for volunteer preparation and communicates programmatic changes to volunteers and stakeholders

The PA reports directly to their respective Program Associate Manager

Daily Tasks and Expectations (include but not limited to):

Brigade Preparation

  • Facilitate the brigade planning process and timeline for assigned brigade groups through email communication, calls with Google Hangouts, and being a general resource to volunteers
  • Support Chapter leaders in the brigade planning process including: Fundraising, Recruitment, Flight Booking, Logistics, and Preparation  (Rosters, Education and pre-departure information)
  • Prepare and host informational calls and virtual presentations throughout each individual group brigade planning timeline
  • Monitor and manage all brigade fundraising initiatives using the Global Brigades MyBrigades system, working closely with the Accounting team, as needed
  • Educate and prepare volunteers for brigade experience
  • Prepare and host pre-departure webinars
  • Routinely communicate with leaders, volunteers, parents,  faculty through email, phone, and video calling
  • Content development (Marketing Materials, Arrival Packets, Educational Charla Packets, etc.)
  • Visit all assigned groups in-country to facilitate a PA talk, receive feedback, discuss future leadership, and fundraising follow-up
  • Support emergency response involving sick/injured volunteers alongside qualified local staff
  • Support Chapter leaders in the post-brigade planning process including: Leadership Succession Planning, Year-Round Chapter Engagement, and Discussing Next Brigade
  • Collaborate with Chapter Advisors, Volunteer Engagement Associates,  and in-country teams to plan, prepare, and coordinate yearly leadership institutes for incoming volunteer participants

Program Development

  • Support in-country program teams in program preparation, growth, and development as needed
  • Support Monitoring and Evaluation Associate in providing community and volunteer data and summaries from brigade visits
  • Support Marketing Manager in social media submissions (i.e. photos, brigade stories, etc)
  • Assist in training local brigade staff for preparation and on-brigade expectations (i.e. coordinator training, all-hands meetings)
  • Attend weekly team meetings to hear updates and collaborate on new initiatives
  • Other duties as assigned


  • Bachelor’s Degree with minimum 3.0 GPA or educational equivalent
  • Understanding of US, Canada, and/or European University structures and challenges student clubs or organizations face
  • Strong passion, and ability to communicate Global Brigades’ holistic model
  • Excellent customer service skills
  • Fully bilingual –  English and Spanish
  • Must be eligible to live and work on Panama
  • Previous experiences as Brigade Interpreter or Coordinator preferred


Required Skills and Abilities:

  • Ability to present and disseminate information in a clear, concise, and educational way both written and orally
  • Strong public speaking skills in front of an audience (up to 100 individuals)
  • Strong English language skills, both written and oral
  • Ability to match the  Global Brigades voice, message, and branding guidelines
  • Demonstrate empathy and advocacy
  • Able to spend extended periods of time seated while traveling to/from communities and lodging facilities, and participating on brigade in rural partner communities

Compensation & Logistics:

  • Monthly compensation
  • Receives work computer (Chromebook) and work cellular data plan



“It’s really important to be a very organized person entering into the role of Program Associate, as you are responsible for a lot of deadline-driven information.”

– Kelsy, Former Sr. Program Associate